Tokyo Girls Leather School Shoes - Trainer Style

Free Standard Delivery

Orders sent via our Standard Delivery Service should usually arrive within 3-4 Days of your order being placed. A confirmation email will be sent upon your order being despatched and if the order has been sent via a courier, tracking information will be included enabling you to track the progress of your order online.

Next Working Day Delivery (if ordered before 3pm the previous day) - Only £4.99

We offer a next working day delivery service, if ordered before 3pm the previous day, for only £4.99 (to UK Mainland only). Simply choose the Next Day Delivery option on the checkout to take advantage of this.

Stock Issues

In the event that one or more items on your order are out of stock or currently unavailable, then we may send items separately so we don't delay your order. We'll then either send the out of stock products when they come back in, or in the rare event that the product is being discontinued, issue a full refund. If this occurs you will be notified by email or post.

We do not provide tracking for Royal Mail deliveries.

To return your item(s) please read the instructions below, before printing and filling out the returns slip

Please use the pre-paid returns label included with your order, then please follow the instructions on the label and take your return to your nearest CollectPlus store.

If a pre-paid returns label was not included with your order then we recommend visiting CollectPlus to print off a label. Full details at www.collectplus.co.uk/treads-shoes.

Complete the returns form and include it with your return, ensuring that you obtain a CollectPlus receipt or certificate of posting. We regret that without this we cannot accept any claims for lost or damaged returns.

Calls cost 13p per minute plus your phone company's access charge. Lines open Monday-Friday 9am-5.30pm.

Overseas returns only

Regrettably we are unable to offer a free returns service outside of the UK. Products should be returned via a recorded, insured method at your own cost.

Our guarantee & returns policy.

We offer a 30-day satisfaction guarantee on our entire range. If you are not completely satisfied with your purchase then return the item to us within 30 days of date of purchase, worn or unworn, and we will refund you, no questions asked. Please visit our website for full terms and conditions. Please allow up to 14 days for us to process your refund or exchange.

Regrettably we are unable to offer a free returns service outside of the UK. Products should be returned via a recorded, insured method at your own cost.

Please allow up to 14 days for us to process your refund or exchange.

Click here to download our returns slip.

*12 Month Indestructible Guarantee

Each Treads shoe assures unsurpassed quality, comfort and durability. Our 12 months guarantee is an expression of our confidence in the material and workmanship of our shoes. If the shoe you buy falls short of these high standards, you may return it to us within 12 months from the day of purchase.

• The guarantee is limited to one replacement pair of the same size and style up to 12 months from date of purchase. In the event the style is no longer available, a style of equal or greater value will be substituted.
• Guarantee only covers the PU outsole of the shoe, the leather upper, straps and eyelets. Damage to the in-sock or laces are not covered.
• The guarantee is applicable if the sole has split or is removed from the upper. The outsole is worn through into the midsole, stitching has failed resulting in a split or torn seam. The leather upper is cracked or damaged forming a hole. A strap has detached or split leaving it non functional. Eyelets are detached from upper.
• Guarantee is void if the shoe has in our reasonable opinion been abused or mishandled e.g. excessive water saturation beyond what is reasonably expected of schoolwear, damage through sharp objects, excessive dragging or use as brakes on bikes, skateboards or scooters.